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FAQs

Frequently Asked Questions

When it comes to moving in Edmonton or within Alberta, there’s no one better than YEG Movers. We’re experts in the moving industry and have years of experience which makes us one of the most reliable and trustworthy movers in Edmonton and Alberta. Our team is highly trained and certified, which means your belongings will be handled with utmost care. Plus, our rates are extremely competitive, making them an excellent choice for anyone planning a big move. So, what are you waiting for? Let YEG Movers take care of all the heavy lifting and make your move as worry-free as possible! If you;re still not convinced, just check out our Google Reviews.

Make sure that you have an accurate inventory of your items and what needs to be packed. Ensure that paths are clear and that there is room for the moving trucks to park. Ensure that you have the right moving supplies— contact us if you need additional moving supplies.

Make a list of all the belongings you’ll be taking with you and take into account how much storage space your new home has. Also, label each box and bag with the items inside to make packing easier later on. Finally, enlist the help of a professional moving company like YEG Edmonton Movers if you have more than one item to move. They’ll take care of everything from packing and loading the items onto the truck, to unpacking and putting everything back where it belongs. Thank you for choosing YEG Edmonton Movers!

Yes, we offer professional packing and unpacking services to make your move stress-free. Our experienced packers will carefully wrap and pack your items, ensuring they are protected during transit. Once we’ve arrived at your new home, we can also unpack your boxes and help you get settled in. We always place your items where you would like them so that you don’t have to worry about moving things later. Our packing services help ensure that all of your items are properly organized for an easy and convenient moving process.

If you need to store your belongings for a period of time, YEG Edmonton Movers offers secure storage assistance. YEG Edmonton Movers is the trusted service provider for Bluebird Self Storage, offering heated and unheated, 24/7 accessible, insured and secure storage. Call us today to find out more.

Preparation is key for a successful long-distance move. Start by decluttering and getting rid of items you no longer need. Make a checklist of everything you need to do before the move, such as forwarding your mail, cancelling utilities, and transferring services. Research and book a reputable moving company well in advance, and be sure to communicate your specific needs and any potential challenges, such as narrow streets or steep driveways. Pack your belongings carefully, and label your boxes clearly. Finally, have a plan for unpacking and settling into your new home, and don’t forget to take breaks and stay hydrated during the move.

Preparation is key to ensuring a safe and successful move for your heavy equipment or piano. Here are some tips to help you prepare:

  • Disconnect and secure all cables and power cords
  • Remove any detachable parts and pack them separately
  • Secure any loose parts or pedals
  • Cover the entire instrument with blankets or specialized covers
  • Empty any fluids from the equipment and remove any debris
  • Consult with your moving company for any additional preparation requirements

By taking the time to properly prepare your heavy equipment or piano for the move, you can help minimize the risk of damage and ensure a smoother moving process.

YEG Edmonton Movers:
We're Here To Help

Yes, we can handle specialty items that require extra care and attention. We understand that these items are often irreplaceable and hold great sentimental or monetary value, so we take extra precautions to ensure their safe transport. Our team is trained and equipped with the necessary materials to properly pack and protect these items during transit. We also have experience moving high-value items such as pianos, safes, and heavy equipment, so you can trust us to handle your specialty items with the utmost care and professionalism.

In addition to packing and unpacking services, we also provide downsizing, sorting, and decluttering assistance, as well as furniture assembly and disassembly, and transportation of items to donation centers or storage units. Contact us to learn about our junk removal services.

Our staff are trained to work with seniors and understand the emotional and physical challenges that may arise during a move. We always take the time to actively listen and respond to our clients’ needs and concerns, and provide personalized services to meet those needs. Additionally, we offer a discount for seniors by waiving the GST on our services.

Junk removal services can typically remove a wide range of items, including furniture, appliances, electronics, construction debris, yard waste, and more. It’s important to check with the specific junk removal company to ensure they can handle the items you need removed.

Think of it as a grand adventure! Pack like you’re preparing for a treasure hunt—everything in one place, labeled with the enthusiasm of a pirate’s map. And remember, the more organized you are, the less time you’ll spend searching for that one crucial item that always seems to go missing.

Treat them like VIPs! Arrange a cozy ‘pet suite’ for them, complete with their favorite toys and snacks. Maybe even consider a ‘pet concierge’—aka, a friend who’ll make sure your furry friend gets their daily dose of cuddles and treats.

Turn packing into a game show! Challenge yourself to see how quickly you can pack a box or make it a competition with family members. The winner gets bragging rights and maybe even a homemade trophy—crafted from packing peanuts, of course.

Get creative with your labels! Instead of just “kitchen,” try “Where the Magic Happens” or “Home of the Tasty Delights.” It’ll make unpacking a lot more fun and give your movers a chuckle or two.

Wrap them in bubble wrap and call it their “security blanket.” Just imagine they’re on a royal journey, and you’re their trusty guardian ensuring they arrive in style, complete with an occasional pop for good luck.

Unpacking can be a race! Set a timer and see how much you can get done before it goes off. For extra fun, make it a family relay race where each person tackles a different room, and then celebrate with a dance party once you’re done.

Imagine you’re in an epic heist movie—strategize your moves, recruit a team of strong allies (friends or movers), and make use of all the gadgets (dollies and straps) in your “toolkit” to maneuver your treasure safely through the labyrinth of doorways and hallways.

Unpack the essentials first—your favorite blanket, the coffee maker, and anything that makes you feel cozy. It’s like setting up a mini-vacation in your new home before you dive into the daily grind.

Channel your inner action hero and tackle it with confidence. Whether it’s a broken item or a minor hiccup, handle it with flair and remember, every great adventure has a few plot twists. Just laugh it off and keep moving forward.

Think of it like planning a party—budget for the essentials and sprinkle in some fun extras if you can. Create a “Moving Budget Bingo” where you mark off items as you handle them, and reward yourself with a small treat once you hit a bingo!

We suggest emptying out the contents of drawers into moving boxes to reduce the stress on the piece of furniture which is being moved. It is also harder to move a dresser full of clothes than empty; therefore it may increase the amount of time it takes to move the piece.

No, unfortunately for legal & liability reasons we do not allow customers to ride in the moving truck. We arrange a taxi or chauffeur for you, at an added cost.

For local moves payment is due at the completion of the move, or in some cases before the unload if the move is to go past business hours, or if the customer does not have a credit card on file. For long distance moves, payment is always due prior to the unload.

We accept Visa, Mastercard, Amex, American Express, Email Money Transfer, Bank Draft, Money Order. There is a processing charge of 4% on credit cards.

We absolutely do! All our trucks are wrapped in our company branding. During the busy season we do sometimes have to rent trucks although the rentals are still equipped with all the necessary moving equipment.

(587) 442-3322

team@yegmovers.ca

4924 93 AVENUE NW
Edmonton, AB
T6E 3N9

FOOTNOTE: YEG Edmonton Movers owns and operates the websites yegedmontonmovers.ca, yegedmontonmovers.com, yegmoving.ca, and yegmovers.ca as part of the same moving service network.

Service Areas

  • Edmonton
  • St. Albert
  • Beaumont
  • Stony Plain
  • Spruce Grove
  • Leduc

Helpful Links

Services

  • Residential Moves
  • Condo & Apartment Moves
  • Commercial & Office Moves
  • Long Distance Moves
  • Heavy Equipment & Specialty Moves
  • Senior Moves
  • Storage Services
  • Junk Removal
  • Packing Supplies

Privacy Policy

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on the YEG Movers website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

  • Name
  • Address
  • Email address
  • Phone number
  • Credit/Debit Card Information
  • (Etc.)

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are:

  • Name
  • Address
  • Phone Number
  • (Etc.)

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children’s Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain contacting us. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at (825) 522-0024  or send us an email by using our contact form.

Terms

Website Usage Terms and Conditions Policy

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern YEG Movers relationship with you in relation to this website.

The term ‘ YEG Movers ‘ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without YEG Movers prior written consent.
  • SMS Consent Communication:
    Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
  • Types of SMS Communications:
    If consent has been given to receive text messages from YEG Movers, messages may be received related to the following (provide specific examples):
    • Appointment reminders
    • Follow-up messages
    • Billing inquiries
    • Promotions or offers (if applicable)
    • Delivery notification.
  • Message Frequency:
    Message frequency may vary depending on the type of communication. Up to 2 SMS messages per week may be received related to booking, appointment schedule and billing
  • Potential Fees for SMS Messaging:
    Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
  • Opt-In Method:
    Opt-in to receive SMS messages from YEG Movers can be done in the following ways:
    • By submitting an online form
  • Opt-Out Method:
    Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
  • Help:
    For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at https://yegmovers.ca/contact-us/
  • Additional Options:
    If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
  • Standard Messaging Disclosures:
    Message and data rates may apply.
    Opt out at any time by texting “STOP.”
    For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
    Message frequency may vary

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Calgary, Alberta Canada.

Disclaimer

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by YEG Movers and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of YEG Movers. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, YEG Movers takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.